Failure Investigation & Problem Solving
Root Cause Analysis (RCA)
This course targets maintenance, reliability, quality, and operations engineers wanting to master Root Cause Analysis (RCA) methodologies to investigate failures, solve operational problems scientifically, and eliminate root causes permanently.
Duration: 3 Intensive Days
Verified Certificate
Target Audience
Maintenance & Reliability Engineers & Analysts.
HSE, Quality, and Process Engineers.
Field team supervisors and production line leaders.
Technical investigators responsible for major industrial incident analysis.
What You Will Learn
Mastering Core Analysis Tools
Master tools like 5-Whys, Ishikawa diagram, and Fault Tree Analysis (FTA).
Field Data Collection
Rapid response techniques upon failure to gather perishable data and samples.
Triple Causation Classification
Differentiate between physical, human, and systemic/latent root causes.
Recommendations & Reporting
Develop radical solutions, assess impact, and create professional reports for organizational learning.
Course Topics & Syllabus
| Module | Detailed Topic |
|---|---|
| Principles & Concepts | RCA concept, difference between cause and symptom, and importance for reliability. |
| Data Collection | Initial failure response, technical interviews, and field evidence documentation. |
| Advanced RCA Tools | Applying 5-Whys, Ishikawa Diagram, and Fault Tree Analysis (FTA). |
| Root Cause Analysis | Reaching mechanical and management causes and identifying maintenance vulnerabilities. |
| Recommendations & Improvement | Developing corrective plans, tracking implementation, and linking outputs to CMMS. |